How long does Gazelle take to refund?
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Your refund will be issued within 5-7 business days of delivery to our warehouse. Please note that this payment should be reflected in your account within 2-3 business days after it has been issued.
Can I return on Gazelle?
We want you to be completely satisfied with Gazelle products. We accept return requests for 30 days following delivery. To return an item, simply contact us at 1-800-Gazelle or email us through the contact us form.

Is Gazelle a trusted website?
The Better Business Bureau showed Gazelle sitting at a piddling 1.49 stars out of five, albeit with an A rating. (Keep in mind that, after all these years, the BBB has not yet accredited them.) ResellerRatings showed them with 3.31 stars (up from its one-star rating years ago), though reviews are still somewhat mixed.
Are Gazelle returns free?
In the event of a return, Gazelle will refund the full amount of the item(s) being returned minus a $15 restocking fee. If free return shipping applies to a purchase, it is only valid within the 50 United States based on the original delivery address and is provided via USPS.

Where is Gazelle phones located?
San Diego, California
The company, in some instances may offer money to consumers for used or broken smart devices. It is headquartered in San Diego, California with operations in Louisville, Kentucky….Gazelle (Internet company)
Type | Private |
---|---|
Revenue | $100+ Million (2013) |
Website | www.gazelle.com |
Why was my Gazelle order canceled?
For your protection, we cancel any orders that are flagged as suspicious by our fraud team. We do not charge our customers for cancelled orders. Occasionally, orders are cancelled because a customer has provided inconsistent information during the checkout process. …
Can you return a used Iphone?
You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple.
Does Gazelle pay for shipping?
Shipping is FREE! Our offer is good for 30 days but the faster you send it in, the quicker you’ll get paid. Once we receive your box, the Gazelle team will check out the contents and pay you quickly. If you decline the offer we’ll send your item back to you and pay for the shipping.
Is Gazelle going out of business?
Gazelle is ending its entire device trade-in and buy-back program, with the closure effective February 1, 2021. Founded in 2006, Gazelle had been one of the most popular online services for trading in used iPhones, iPads, and other mobile devices.
What happened to Gazelle?
The long-time refurbishing company Gazelle has announced today that it is shutting down its popular trade-in program. This program had allowed people to trade in their old iPhones, iPads, and Macs for cash.
How do I cancel an order on gazelle?
If you purchased something from Gazelle, the best way to cancel an order is to contact Customer Care. To ensure that we cancel your order before we ship it, please call us at 1-800-Gazelle or click the “Contact Us” tab and send us an email including your shipping address and order number.