Can eBay seller give partial refund?
Table of Contents
You can issue full or partial refunds for items in Seller Hub or My eBay up to 90 days after the original transaction. Here’s how: Locate the order in Seller Hub – opens in new window or tab or My eBay Sold – opens in new window or tab. From the dropdown menu, select Send refund.
Why did I only get a partial refund on eBay?
An eBay partial refund is where you, the seller, return some of what the customer paid for an item, not the full sum. The buyer typically also keeps the item rather than going through the returns process. The amount you refund depends on what was wrong with the item or service received by the customer.
How do I partially refund on eBay?

To offer a partial refund:
- Go to your Returns dashboard.
- Select View return details beside the item.
- Select Offer a partial refund and then Continue.
- Enter the amount you wish to offer the buyer.
- You can choose to add a message to the buyer.
- Select Send offer.
What does partially refunded mean on eBay?
A partial refund is just that, Seller refunds part of your payment, giving you a discount and you get to keep the item & leave feedback.
What is a partial refund called?
Synonyms, crossword answers and other related words for PARTIAL REFUND [rebate]

What is considered a partial refund?
Partial refund: Occurs when only part of the money is given back to the client, which is typical practice when the client has used part of what they originally purchased. Split refund: The money is refunded across multiple payment methods (e.g., $10 refunded in cash and $10 refunded in account credit).
How do I do a partial refund on eBay 2021?
How to Issue a Partial Refund on eBay
- Open your Returns dashboard to offer a partial refund.
- Select View Return Details beside the item.
- Click on Offer a Partial Refund and then Continue.
- Enter the amount of the partial refund.
- Add words such as comments or questions for the buyer regarding the partial refund.
How does a partial refund work?
A partial refund is when a seller returns part of the buyer’s payment for an item. The amount refunded will be less than the original purchase price. The buyer will also keep the item, with no physical return required.
How do I issue a partial refund?
To issue a partial refund:
- Go to your Returns dashboard – opens in new window or tab.
- Select View return details beside the item.
- Decide What to Refund.
- Select the percent you want to deduct from the refund amount.
- Add a message to the buyer explaining why the refund wasn’t full.
- Select Send.
How do I issue a partial refund on PayPal?
If you need to refund a PayPal transaction, you can do so in just a few steps from your “Activity” page:
- Choose the transaction.
- Select “Issue a refund.”
- Enter the refund amount.
- Select “Issue refund.”
How do I issue a partial refund without returning an item on eBay?
From your Paid and Shipped Orders page… choose ‘Send Refund’ from the blue drop-down menu to the left of the item. It’ll open a page where you can choose the amount to refund.