Can I get a refund for a game from EB Games?
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If you have simply changed your mind and you are able to provide a valid receipt, or you are a member of our loyalty program EB World, EB Games may offer you an exchange or refund provided that the merchandise: is in brand-new, resalable condition. is unworn or unused with all original packaging and content included.
Can I return an opened item to EB Games?
BOARD GAMES, GENERAL TOYS & COLLECTIBLES EB Games will gladly exchange or refund on select board games, toys & collectibles within 30 days of purchase with an original receipt. The item must be returned in the original packaging, with all pieces and in original condition.

Can I return something to EB Games without a receipt?
If you are unable to provide a valid receipt and/or 7 days has passed since the original purchase date, EB Games at its absolute discretion reserves the right not to offer an exchange or refund for change of mind.
Can EB Games gift cards be refunded?
This Gift card is not redeemable for cash or credit. To report a lost, stolen or damaged card call 1800 207 084 (AU) or 0800 451 018 (NZ). EB Games can replace the remaining value on a lost, stolen or damaged card with the original purchase receipt. Refunds are not available from the place of purchase.

Does EB Games Price Match Jbhifi?
Does EB Games price match JB Hi-fi? EB Games will match prices offered at JB Hi-fi, provided that the item or bundle is identical to the one you want to purchase at EB Games. The JB Hi-fi location must be within a reasonable distance and have the item in stock.
Can you cancel a preorder at EB Games?
We may cancel your preorder if we have not heard from you within 10 days however, depending on your EB World level. If this happens, we will refund the deposit of your preorder back to you.
Can you cancel an EB Games preorder?
Do EB gift cards expire?
Don’t stress, this gift card does not expire! This $50 Gift card comes with endless possibilities for your loved ones, there’s plenty of amazing products at EB Games to choose from.
Does JB Hi Fi Price Match Harvey Norman?
Harvey Norman is Australia’s leading retailer and sells similar products to JB Hi-Fi. According to JB Hi-Fi’s price match policy, Harvey Norman would be included in the list of retailers that JB would price match against.
Does JB Hi Fi negotiate on price?
We will enthusiastically match the price of an identically stocked competitor product. Negotiable deals are part of our everyday promise.
Can I get my money back from a preorder?
PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.