What is Massachusetts Chapter 93A?
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For Massachusetts car accident lawyers, Massachusetts’ Consumer Protection Act, M.G.L. c. 93A, is a powerful legal tool that allows the Attorney General and consumers to take action against unfair or deceptive conduct in the marketplace.
What is the purpose of the demand letter requirement in mass GLC 93A 9?
It tells the business or merchant that the aggrieved party intends to take them to court over an alleged unfair trade practice. These demand letters must contain certain pieces of information in order to meet the requirements of the statute: The letter must be sent 30 days before any complaint is filed in court.
What is the Massachusetts consumer protection law?

The Consumer Protection Act (M.G.L. Chapter 93A ) protects people from unfair and misleading business actions. It gives buyers the right to sue in court and get back money they lost. The law also allows businesses to sue other businesses. This only happens when a business was dishonest or unfair to another one.
What is the statute of limitations for actions brought under mass GLC 93A?
It explained that Chapter 93A claims “are subject to a four-year statute of limitations,” citing M.G.L. ch. 260, § 5A.
How do I respond to a 93A demand letter?
You must respond in 30 days. There is no equivocation on this point. As a business, you absolutely, positively must respond to the demand letter by or within 30 days from the date of receipt of the consumer protection demand letter.

Is Bait and Switch illegal in Massachusetts?
It’s illegal for a salesperson to make false or misleading statements about a product or a service or withhold any information about it in an attempt to convince you to buy it, to sell merchandise “as is”, to try to pass a used product off as a new one, or for them to try to sell an item using what is referred to as a …
Do I have to respond to a lawyer letter?
It’s always best to have an attorney respond, on your behalf, to a “lawyer letter,” or a phone call from a lawyer. If that’s not an option for you, though, make sure that you send a typed, written response to the attorney (by e-mail or mail), and keep a copy for yourself.
How does Consumer Protection Act work?
The Consumer Protection Act, implemented in 1986, gives easy and fast compensation to consumer grievances. It safeguards and encourages consumers to speak against insufficiency and flaws in goods and services. If traders and manufacturers practice any illegal trade, this act protects their rights as a consumer.
What are treble damages in Massachusetts?
Treble damages: This is a fancy way of saying triple damages. If you’re owed $5,000, once you bring a formal complaint, the law says you’re owed $15,000. Prior to a change in the law in July 2008, it was necessary to show that the employer willfully violated the Wage Act in failing to pay the wages in question.
Are demand letters harassment?
Although demand letters are commonplace and often afforded legal protection, their legality has drawn increasing scrutiny. In 2006, the California Supreme Court held that a lawyer’s prelitigation communications — including demand letters — can constitute extortion.
How do you write a 30 day demand letter?
How to Serve
- Step 1 – Include personal information. The Demand letter should include the personal information of both parties.
- Step 2 – Description of Violation.
- Step 3 – List Damages.
- Step 4 – Intent to Pursue Legal Action.
- Step 5 – Give Settlement Options.
- Step 6 – Deliver the Letter.
Is it illegal not to display prices?
Are we required to display prices? Retailers must display product prices clearly, either on the label or nearby (for example, with a price indication on the shelf under the goods). Similarly, restaurants, hotels and similar businesses must show prices on a price list (for example, on their menus).