What training do you need to be a receptionist?
Entry-level receptionists typically need at least a high school diploma or equivalent in addition to related work experience. Some positions need a minimum of an associate or bachelor’s degree.
What qualifications do you need to be a receptionist UK?
There are no set entry requirements to become a receptionist. Employers usually expect good literacy, numeracy and IT skills. They may ask for GCSEs or equivalent qualifications. Employers often ask for relevant work experience.
What skills a receptionist should have?
Here are examples of the soft and hard skills receptionists typically have:
- Written and verbal communication skills.
- Customer service.
- Multitasking and prioritizing.
- Familiarity with Microsoft Office.
- Ability to work under pressure.
- Attention to detail.
What GCSEs do you need to be a receptionist?
You’ll usually need:
- some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship.
- 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship.
How do I become a receptionist with no experience?
Becoming a receptionist with no experience involves illustrating similar skills in past volunteer, extracurricular, or work experience; using contacts to get a referral; and registering with temp agencies, as well as pursuing any employment opportunities extended to high school or college students.
What interpersonal skills are essential in a receptionist?
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must. A talented receptionist can connect callers and visitors with the right employees, as well as handle basic customer service problems and requests adeptly.
Are receptionists considered the most vulnerable workers in the NHS?
Dr Nat Wright, who took part in the study, said it showed receptionists were even more at risk of from abusive patients than GPs. He told the BBC News website: “The focus has always been on abuse of doctors. But receptionists are more in the front line than doctors because they are the gatekeepers for primary care.
What makes a good school receptionist?
The most successful receptionists will be those who can prioritise tasks, multitask and manage time impeccably. The role can often be high pressured, and professionals will need to keep a cool head at all times.