Why is my Comcast home phone not working?
Table of Contents
Please follow the suggestions below to try and restore service: Try to plug a working corded phone into different jacks to find out if the issue is isolated to one phone or jack. Plug the phone directly into your Xfinity Voice modem to determine if the issue may be related to the wiring inside your home.
How do I reset my Comcast phone line?
Find the reset button on the back of the unit. Use a pen or any pointed, non-metallic object to press the reset button until you see the lights on the front of the unit go off. Release the reset button and wait for the unit to fully restart (this may take up to five minutes).
How do I activate voice on Comcast?
Activate Voice Guidance Using the Xfinity Voice Remote
- Ensure that the volume is raised on your TV.
- Press and hold the voice control button on your Voice Remote and say “accessibility” to reach the Accessibility Settings menu.
- Follow the spoken/on-screen instructions to turn Voice Guidance on or off.
Why is my voice remote not working?
Remove and reinsert the remote control batteries to ensure a good connection, or replace them with new batteries. Note: The remote uses a Bluetooth® connection for voice operation. Try doing a quick battery test with the TV off by pressing and holding VOL down (-) button and then pressing the Microphone button.
Is Xfinity Voice a landline?
Xfinity Voice is a digital VoIP (Voice over Internet Protocol) landline phone service carried over Xfinity internet instead of traditional telephone lines. VoIP phone service offers cleaner audio clarity as well as advanced features like three-way calling and voicemail-to-text messaging.
What is xfinity Voice service?
Xfinity Voice is our digital phone service known as VoIP (Voice over Internet Protocol). It takes your phone service online to give you amazing call clarity and advanced features, and requires an Internet connection. You can rent an Xfinity Gateway or you can purchase your own compatible modem and router.
Is xfinity Voice a landline?
Why isn’t the microphone on my Xfinity remote working?
If the voice command still does not respond, try restarting the Xfinity remote control. To reset the remote control, hold down the diamond and triangle buttons simultaneously until the LED changes from red to green. When the light turns green, press the buttons in the exact order 9, 8, and 1.
How do I know if my Xfinity remote is bad?
If your Xfinity Remote Flashes red five times after you press any of the buttons, it indicates that your remote’s batteries are nearly drained, and they need to be replaced. If it flashes from green to red, then that means that either your Remote and the TV box aren’t connected, or that the remote is out of range.
Does Xfinity Voice require a special modem?
Wireless Gateway Unlike traditional home phones, Xfinity Voice operates over an Internet connection to give you amazing call clarity and other great features. That means it requires a voice modem to work.